Effective date: May 10, 2026 Last updated: May 10, 2026
Terms and ConditionsSMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
Information obtained as part of the SMS consent will not be shared with third parties.
If you have consented to receive text messages from Save Fry-Oil®, you may receive text messages related to:
Data will not be shared with third parties for marketing or promotional purposes.
We do not share or sell SMS opt-in data or phone numbers for the purpose of SMS. Data will not be shared with third parties for marketing or promotional purposes.
Save Fry-Oil® respects your privacy and is committed to protecting your Personal Information (defined below). This Global Privacy Notice describes the types of Personal Information we collect and our practices for using, maintaining, sharing, and protecting it. It also describes the rights and choices you may have with respect to your Personal Information and how you may contact us about our privacy practices. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements, and specific privacy practices may apply to some of our products and services. By using our products and services, you consent to the collection, storage, use, and disclosure of your Personal Information as described in this Global Privacy Notice.
This Global Privacy Notice applies to Save Fry-Oil® and any associated websites, products, services, mobile applications, or other websites or applications which we currently own, or in the future may own or control, to which this Global Privacy Notice is posted (collectively, the "Services"). Our Services include the Save Fry-Oil website, the Frylow oil-conditioning device, the FryWise® filter system, the FryCaddy oil transport service, and the Save Fry-Oil Ambassador Referral app.
When using our Services, you may choose to interact with features from third parties that operate independently from Save Fry-Oil®, such as social media widgets and links to third-party websites. Save Fry-Oil® has no control over and is not responsible for the privacy practices of such third parties. This Global Privacy Notice does not apply to the extent Save Fry-Oil® does not own or control any linked websites or features you visit or use. We recommend that you familiarize yourself with the privacy practices of these third parties.
"Personal Information" means any information directly or indirectly relating to an identified or identifiable individual. Personal Information may not include de-identified or aggregate information, certain publicly available information, or information covered by other legal frameworks.
| Category | Examples |
|---|---|
| Contact information | Name, business name, mailing address, email address, phone number. |
| Demographics | Language preference and similar non-sensitive details where you choose to provide them. |
| Business and employment information | Business contact information, department, job title, role within a commercial kitchen or hospitality operation, and information you submit when requesting a Cost Savings Estimate or product quote (such as fryer count, oil usage, and menu type). |
| Log-in credentials | Username and password if you create an account with us, including an Ambassador Referral account. |
| Social media information | Username, biography, and other information you choose to publicly share on social media networks. We may also collect information associated with your social media account if you choose to use that account to log in to our Services. |
| Usage details | Log-on activity and browsing information such as pages viewed, search activity within our Services, items downloaded, and the contents of communications you send to us. |
| Technical details | IP address, approximate location derived from IP address, information about your browser and operating system, unique device or hardware IDs, and similar information collected through our website and Ambassador Referral app. |
| Payment and financial information | Billing contact details and invoicing information for customers. We do not process online payments; payment is handled through direct invoicing. |
| Commercial information | Past products or services purchased, leased, or quoted through our Services. We may collect this information through the use of third parties, including third-party tracking tools from data analytics providers and advertising networks. |
| Referral and ambassador data | Referral activity, rewards balances, and payout details for participants in the Save Fry-Oil Ambassador Network. |
Additionally, we may collect any other information that you choose to share with us on the Services. We may use this information and the other information identified in the above table to draw inferences about you regarding your preferences, characteristics, or behavior.
Save Fry-Oil® may collect Personal Information using the following methods:
We may use your Personal Information for the following purposes:
We may disclose Personal Information:
Save Fry-Oil® discloses your Personal Information to third parties to assist us in our business. For example, we use vendors and third-party firms to assist with data analytics, customer relationship management, email and SMS delivery, website hosting, accounting and invoicing, and IT infrastructure and support.
Save Fry-Oil® is headquartered in Canada and operates internationally in the United States, the United Kingdom, Ireland, the European Union, Australia, and New Zealand. We may transfer your Personal Information to Canada, the United States (where many of our service providers are located), and other countries which may not have the same privacy laws as the country in which you initially provided the information. We will protect your Personal Information in accordance with this Global Privacy Notice and applicable law.
Save Fry-Oil® implements security safeguards to protect your Personal Information.
We take steps to secure Personal Information through administrative, technical, and physical safeguards designed to protect against the risk of accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Access to Personal Information is limited to authorized Save Fry-Oil® employees and service providers with a business need to access it.
Unfortunately, we cannot guarantee the security of information transmitted through the Internet, and where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.
Save Fry-Oil® will retain your information only for as long as is reasonably necessary for the purposes set out in this Global Privacy Notice, for as long as your account is active (i.e., for the lifetime of your Save Fry-Oil® customer or ambassador account), or as needed to provide the Services to you. If you no longer want Save Fry-Oil® to use your information to provide the Services to you, you may close your account. Save Fry-Oil® will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this Global Privacy Notice. Please note that closing an account may not make your email address or username available for reuse on a new account. We also retain log files for internal analysis purposes. These log files are retained for a brief period of time, except in cases where they are used to protect the safety and security of the Services, to maintain and improve functionality of the Services, or to comply with legal obligations.
You may manage your Personal Information by making certain choices. If you believe that any Personal Information you have provided to us is out-of-date or inaccurate, you may review and correct such information by logging into your online account at any time or by contacting us. You may also have additional rights detailed below depending on where you live. As a security precaution, we may need to request information from you to help us confirm your identity when exercising a right related to your Personal Information.
If you no longer wish to receive direct marketing emails from Save Fry-Oil, you may click the "Unsubscribe" link in any marketing email at any time. Depending on the Services, you may also be able to manage notification preferences in your account. Note that Save Fry-Oil® may still contact you about the Terms of Service, Global Privacy Notice, or other legal notices, or in connection with providing you Services you have requested from us. You can opt out of SMS marketing at any time by replying "STOP" to any message.
You may disable or delete browser cookies through your browser settings. Cookies are generally easy to disable or delete, but the method varies between browsers. If you disable or delete cookies, or if you are running third-party software that intercepts or deletes cookies, please note that some parts of our websites may not work properly.
You can opt out of third parties collecting your Personal Information for targeted advertising purposes in the United States or Canada by visiting the Network Advertising Initiative's (NAI) opt-out page and the Digital Advertising Alliance's (DAA) opt-out page, and in the European Economic Area (EEA) and United Kingdom by visiting the Your Online Choices opt-out page.
Our Services do not currently recognize "Do Not Track" signals.
To make a request, please contact us.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. To make a request on your behalf, an authorized agent may contact us with proof of your written and signed permission to do so. Note that Save Fry-Oil® may also require you to verify your identity and confirm that you gave permission.
We collect the Personal Information identified in the table in Section 1 ("Types of Personal Information"), which falls into the following categories of Personal Information according to the California Consumer Privacy Act:
As described in more detail in Section 2 ("Collection of Personal Information"), Save Fry-Oil® collects Personal Information from the following categories of sources:
Save Fry-Oil® discloses categories of Personal Information for the business or commercial purposes identified above in Section 3 ("Use of Personal Information") and Section 4 ("Disclosure of Personal Information") with the categories of third parties identified in those sections.
You have the right to request that we disclose the following information:
You have the right to opt-out of the sale or sharing of your Personal Information for cross-context behavioral advertising. To make such a request, please contact us or use the "Your Privacy Choices" link in our website footer. To opt-out of Save Fry-Oil® sharing your Personal Information with third parties to advertise our Services, please additionally manage Tracking/Online Advertising Opt-Out privacy controls.
We do not have actual knowledge that we sell or share the Personal Information of consumers under the age of 16.
We do not use or disclose sensitive personal information for purposes other than those specified in Cal. Civ Code § 1798.121.
To make such a request, please follow the instructions in Section 8 "Exercising Your Rights" above.
California residents may also have the right to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us.
If you are a resident of a U.S. state with a comprehensive privacy law (including but not limited to Virginia, Colorado, Connecticut, Utah, Iowa, Texas, Oregon, Montana, Delaware, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island), you may have some or all of the following rights. These rights are based on verifiable residency status, and Save Fry-Oil® reserves the right to honor your request to exercise these rights based on your residency. You may have the right to: (1) request that Save Fry-Oil® disclose and provide a copy of the Personal Information we collect, use, disclose, and sell or share; (2) request that Save Fry-Oil® delete your Personal Information, subject to certain exceptions; (3) request that Save Fry-Oil® correct inaccurate or incomplete Personal Information; (4) opt out of the sale of Personal Information; (5) opt out of targeted advertising; (6) opt out of profiling in furtherance of decisions that produce legal or similarly significant effects about you; and (7) not receive discriminatory treatment by Save Fry-Oil® for exercising these rights.
To make such a request, please follow the instructions in Section 8 "Exercising Your Rights" above.
If you are appealing our decision, please contact us and reference and/or attach information to identify your original request. In order to verify your request, Save Fry-Oil® may require you to provide additional information to confirm your identity.
Where we need to collect Personal Information by law or under the terms of a contract we have with you and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but will notify you first.
We rely on the following lawful bases to process your Personal Information for these non-exhaustive purposes:
We may obtain your consent to process your Personal Information in certain circumstances, which may include when we send you marketing, when you elect to receive information from us, or when you contact us to register an interest in our Services or company.
We rely on this lawful processing ground when we process your Personal Information to perform a contract which we have with you, or when we take steps in anticipation of entering into a contract with you, for example in connection with the provision of our Services to you and the management of our relationships with third parties.
We rely on this lawful processing ground when we process your Personal Information to meet legal and regulatory obligations which apply to us.
We rely on this lawful processing ground when we process your Personal Information to provide our Services, to respond to specific requests, to manage our business operations, to manage our relationships with you and with third parties in connection with our business, and when we provide you with marketing information or other information in relation to our Services which we believe may interest you.
If you wish to have more information regarding the legitimate interests assessments we have conducted in order to reach these conclusions, please contact us at [email protected].
If you live in the EEA or United Kingdom, we may transfer Personal Information to countries for which adequacy decisions have been issued, or use contractual protections for the transfer of Personal Information to third parties, such as the European Commission's Standard Contractual Clauses or the UK International Data Transfer Addendum or their equivalent under applicable law.
You may contact us to obtain a copy of the safeguards we use to transfer Personal Information outside of the EEA or United Kingdom.
If you live in the EEA or United Kingdom, you may have the right to: (1) request access to, rectification, or erasure of your Personal Information or restrict the processing of your Personal Information; (2) object to processing; (3) data portability (receive and transfer your Personal Information); (4) lodge a complaint with a supervisory authority; and (5) where processing of your Personal Information is based on consent, withdraw your consent at any time without affecting the lawfulness of the processing of Personal Information that occurred before you withdraw consent.
For requests related to erasure, restriction of processing, termination of consent to processing, or objection to processing, all further user data collection will stop once a request is verified.
To make such a request, please follow the instructions in Section 8 "Exercising Your Rights" above.
UK Representative (UK GDPR Article 27): [UK REP NAME, ADDRESS, EMAIL]
EU Representative (EU GDPR Article 27): [EU REP NAME, ADDRESS, EMAIL]
We may use service providers located outside of Canada, including, without limitation, in the United States of America, to process Personal Information, and may transfer your Personal Information to such service providers for this purpose. When your Personal Information is processed outside of Canada, it will be subject to the laws of the countries where the information is processed and may be accessible to law enforcement and national security authorities of those countries in accordance with their laws.
You may contact us to obtain information about our policies and practices regarding the use of service providers located outside of Canada.
If you live in Canada, in addition to the other rights you may have hereunder, you may have the right to: (1) request access to, review, and correct inaccuracies or omissions in your Personal Information; (2) withdraw consent for collection, use, or disclosure of, or to request deletion of, your Personal Information (provided that, if you do so, we may no longer be able to provide services to you that rely on such Personal Information); (3) ask questions about our policies and practices, and lodge complaints about our compliance with them with us or with regulatory authorities; and (4) for Quebec residents, request an electronic copy of the Personal Information you have provided to us in a structured and commonly used technological format.
To make such a request, please follow the instructions in Section 8 "Exercising Your Rights" above.
If you reside in Australia, your Personal Information is handled in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). If you reside in New Zealand, your Personal Information is handled in accordance with the Privacy Act 2020.
You have the right to request access to and correction of your Personal Information. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the New Zealand Office of the Privacy Commissioner.
To make such a request, please follow the instructions in Section 8 "Exercising Your Rights" above.
This Global Privacy Notice may be updated periodically to reflect changes in our privacy practices.
We will post changes on this page and identify the date the privacy notice was last revised at the top of the page. If we make material changes to our privacy practices, we will notify you through a notice on the home page of the websites covered by this Global Privacy Notice. If a material change will apply to Personal Information we have already collected, including any new purposes for which the Personal Information will be used or disclosed to which you have not previously consented, we will additionally seek your affirmative consent.
You can contact us about privacy matters by using the contact information below.
Save Fry-Oil® 500 4th Avenue SW, Suite 2500, Calgary, AB T2P 2V6, Canada
Phone: 213-274-0352
Email: [email protected]
If you are a resident of the EEA or the United Kingdom, Save Fry-Oil and its affiliates are the entities responsible for the processing of your Personal Information. You may also contact our appointed UK or EU Representative listed in Section 9.3, or make a complaint to your local data protection authority.